If you’re struggling with your IT and feel technology is too complicated, we’re here to make it easy for you.

Any IT company can keep the lights on, strategic planning is where we shine.

When you work with us, you’re our PARTNER and we work with you to help your business succeed.

We offer 4 main types of IT solutions for all types of businesses across New Zealand

Managed IT Services

Strategic outsourcing of IT to improve your businesses productivity.

Managed Services is a single point of contact for all IT issues – big or small, bush fire or strategically critical.

It means we worry about your IT while you get on with running your business.

Fixed monthly cost.

No surprises.

Strategic planning and implementation

Helpdesk support

24/7 network and security monitoring

Network management

Remote and onsite support for your staff

Predictable monthly IT costs

No more budget surprises.

Strategic IT planning

Align your tech with your business goals.

Reliable IT support

Security and maintenance covered, so you can relax.

Strong network infrastructure

Enjoy smooth, seamless operations.

Single point of contact

Simplify all your IT needs and requests.

Third-party IT management

We handle your mobile, phone, software, and office equipment providers.

Trusted Cloud advisor

Stay ahead with reliable cloud solutions.

Industry updates

Always be in the loop with the latest trends.

Smart IT spending

Invest only in solutions that drive your business forward.

get in touch if you’d like to speak to us about managed IT services

Managed AI

Your team is already more capable than you think. They just need the right tools – and the right guidance.

AI isn’t coming – it’s here. But most businesses are either ignoring it, dabbling with free tools and no governance, or buying licences that collect dust after the first month.

We take a different approach. Fisheye Managed AI gets your team using AI productively and safely from week one.

Not hype.

Not a chatbot.

Productivity that compounds.

M365 integration

AI tools connected to your email, calendar, and documents

Teams AI assistant

An assistant in Teams that knows your business

Training & governance

Quarterly refreshers and AI policies tailored to you

Unlimited AI support

Prompt help, workflow questions, troubleshooting

Done right, AI makes your people dramatically more productive across everyday work. Of course, you could take the time to learn it all yourself – the same way you could manage your own IT. But we’ve already invested hundreds of hours building and running AI tools in our own business, so you don’t have to. You get the result without the journey. This isn’t an IT cost – it’s a workforce investment.

get in touch if you’d like to speak to us about Managed AI

IT Projects

When something besides ongoing maintenance is needed, it’s useful to have a partner with specialist expertise and resources to deliver exactly what’s needed.

When it’s not just business as usual, you might find yourself gearing up for big changes like office moves, hardware upgrades, or shifting IT tasks to the cloud.

Perhaps it’s time for

a complete IT overhaul.

In moments like these, having a partner with the right expertise and resources can make all the difference.

We’ve tackled countless projects like complex office moves with zero server downtime, virtualisation tasks, and Cloud migrations.

Basically, if you need it done, we’ve probably done it
– from installing servers to managing large-scale projects.

get in touch if you have an IT project headache, you’d like us to take away

Software Development

Universe Software specialists – building and modernising business applications across New Zealand.

We’re one of New Zealand’s leading Rocket UniVerse software consultancies. If your business runs on UniVerse, UniData, or U2 – or you’re looking to modernise a legacy MultiValue database system – we’re the team to talk to.

What we do:

  • Custom UniVerse application development and MultiValue database solutions
  • Legacy system modernisation – bringing old applications into the modern era without losing what works
  • Integration with modern platforms – connecting Universe to cloud services, APIs, and Microsoft 365
  • Rocket U2 database administration, support, and performance tuning
  • Ongoing support and maintenance for existing UniVerse and UniData applications
  • Migration planning for businesses outgrowing their current systems

Industries we’ve worked with:

We’ve delivered Universe solutions for businesses across pharmaceuticals, quantity surveying, textile manufacturing, logistics, and more. The platform is versatile – if your business process is unique, UniVerse can model it.

Universe is a proven MultiValue database platform that powers critical business applications across industries. Our developers work with Rocket UniVerse daily, alongside tools like Microsoft Visual Studio, DesignBais, and Visage, to build, extend, and modernise the applications your business depends on.

If you need software customised to keep your business humming, or you need to replace a legacy application that is no longer supported, talk to us.

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If you need software customised, get in touch

Speak to an expert

Sometimes it’s just best to speak to an actual person, and not just any person, a person who knows what they’re talking about.

For all things IT, that’s Pablo, you definitely need to speak to Pablo.

 

Book in a time with Pablo that suits you

see what our clients have to say about us

“Their clear understanding of our OT systems and procedures has enabled us to make better decisions, ensuring the smooth and secure operation of our buildings.”

"They seamlessly manage systems remotely, provide local support when needed, and visit our office regularly."

"Having been with Fisheye for 13 years, I highly recommend their services to any business seeking reliable and cutting-edge IT solutions."

"We have been a client of Fisheye Managed IT Services for over 15 years, and they have been a constant partner in our growth."

"Their regular communications and outstanding customer service have built a strong foundation of trust."

"Working with them has been a pleasure and truly feels like an investment in our success."

"For the past 20 years, we've relied on Fisheye to navigate the highs and lows of our technology needs."

Unlike our competitors, we don’t publish our client list because keeping you safe is our top priority.

News from the inside

Relying on Windows 10 extended support? Time to upgrade

Still relying on Windows 10 with Extended Security Updates?
Your safety net has an end date and it’s approaching fast.
When it disappears, so does your protection.
If Windows 10 is still part of your business setup, now’s the time to start thinking ahead…

How to stop AI projects stalling

If your business has experimented with AI but hasn’t seen much change, it’s a sign of something missing, not something broken.
The obstacles usually have nothing to do with the technology…

Small habits to make your Windows 11 PC last longer

Ever written off a work PC because it felt slooooooow?
In a lot of cases, it’s not age doing the damage. It’s small, everyday habits slowing things down over time.
A few simple changes can make a surprising difference to how long business devices stay usable. And how often you replace them…

Beware the next generation of phishing attacks

Most phishing scams still feel a little… amateur.
But the next shift is dangerous.
Attackers are changing how scams are built, not just how they’re sent. And the signs people have been trained to look for won’t always be there anymore…

It’s time to govern your team’s AI use

Quick question: Do you know how your team is using AI at work?
Not how you think they’re using it, but how they’re really using it?
Most businesses don’t. And that’s where the risk creeps in…

Don’t forget to protect your browsing privacy

Your mobile browser knows a lot more about you than you think.
Not just the sites you visit, but patterns, habits, clues about your business.
Most people never check what’s being shared or stored behind the scenes.
It’s time you take a look…

Do you really want your team to use this?

If someone on your team could buy something for work without ever visiting a website (or leaving their desk), would you know?
AI tools are changing how everyday work happens.
And now that even includes decisions that used to have checks and processes…

Another good reason to enforce MFA

What if a password your team hasn’t used in years could still open the door to your business?
No hacking drama. No clever tricks. Just old login details quietly doing damage.
This is exactly how a recent cyber incident caught businesses out. It’s a threat many business owners don’t see coming…